Need Help? Email us at support@tgc.bike
100% SECURE ONLINE SHOPPING
BIKES FOR ALL OF THE FAMILY

Claud Butler Explorer 1.0

Code: 3509
  • £439.99
  • (Delivery from £10.00)
Our EXP range is designed for exploring. Mixing a hybrid geometry with suspension forks and reliable transmission, the EXP 1.0 is a great all-rounder. Hydro-formed alloy frame, Shimano 18 speed EZ Fire gears, double wall rims, Shimano chainset and powerful alloy v-brakes make up this great bike, at a great price.
Item out of Stock | Usually dispatched within 24 hours
Loading...
Specification - want more info? Email support@tgc.bike
350918 FrameClaud Butler 6061 Hydro-Formed T6 Alloy Frame
350918 ForkZoom Suspension, Alloy Crown, 30mm Travel
350918 Headset1.1/8" Threaded
350918 HandlebarClaud Butler Riser Bar / 30mm Rise / 6 Degree Backsweep / 640mm Wide
350918 StemQuill Stem / 90mm Extension / 25 Degree Rise
350918 GripsVelo Comfort Grips, Double Density
350918 Gear ShiftersShimano EZ-Fire ST-EF41 21spd
350918 Rear DerailleurShimano Tourney RD-TY300 7spd
350918 Front DerailleurShimano Tourney FD-TY510 3spd
350918 FreewheelShimano 7spd 14-28T
350918 ChainwheelShimano 170mm Alloy Cranks / 48-38-28T Chainrings
350918 Bottom BracketCartridge BB 123mm axle
350918 BrakesV-brakes Linear Pull Alloy
350918 Brake LeversShimano Lever
350918 Pedals9/16"
350918 Front Hub36H Quick Release
350918 Rear Hub36H Nutted
350918 RimsDouble Wall Alloy with CNC braking surface
350918 Spokes14G
350918 Tyres700x40C Kenda K-934
350918 SaddleClaud Butler Custom
350918 Seat Post27.2mm x 350mm
350918 Weight14.1kg
350920 FrameClaud Butler 6061 Hydro-Formed T6 Alloy Frame
350920 ForkZoom Suspension, Alloy Crown, 30mm Travel
350920 Headset1.1/8" Threaded
350920 HandlebarClaud Butler Riser Bar / 30mm Rise / 6 Degree Backsweep / 640mm Wide
350920 StemQuill Stem / 150mm Extension / 25 Degree Rise
350920 GripsVelo Comfort Grips, Double Density
350920 Gear ShiftersShimano EZ-Fire ST-EF41 21spd
350920 Rear DerailleurShimano Tourney RD-TY300 7spd
350920 Front DerailleurShimano Tourney FD-TY510 3spd
350920 FreewheelShimano 7spd 14-28T
350920 ChainwheelShimano 170mm Alloy Cranks / 48-38-28T Chainrings
350920 Bottom BracketCartridge BB 123mm axle
350920 BrakesV-brakes Linear Pull Alloy
350920 Brake LeversShimano Lever
350920 Pedals9/16"
350920 Front Hub36H Quick Release
350920 Rear Hub36H Nutted
350920 RimsDouble Wall Alloy with CNC braking surface
350920 Spokes14G
350920 Tyres700x40C Kenda K-934
350920 SaddleClaud Butler Custom
350920 Seat Post27.2mm x 350mm
350920 Weight14.1kg
350922 FrameClaud Butler 6061 Hydro-Formed T6 Alloy Frame
350922 ForkZoom Suspension, Alloy Crown, 30mm Travel
350922 Headset1.1/8" Threaded
350922 HandlebarClaud Butler Riser Bar / 30mm Rise / 6 Degree Backsweep / 640mm Wide
350922 StemQuill Stem / 150mm Extension / 25 Degree Rise
350922 GripsVelo Comfort Grips, Double Density
350922 Gear ShiftersShimano EZ-Fire ST-EF41 21spd
350922 Rear DerailleurShimano Tourney RD-TY300 7spd
350922 Front DerailleurShimano Tourney FD-TY510 3spd
350922 FreewheelShimano 7spd 14-28T
350922 ChainwheelShimano 170mm Alloy Cranks / 48-38-28T Chainrings
350922 Bottom BracketCartridge BB 123mm axle
350922 BrakesV-brakes Linear Pull Alloy
350922 Brake LeversShimano Lever
350922 Pedals9/16"
350922 Front Hub36H Quick Release
350922 Rear Hub36H Nutted
350922 RimsDouble Wall Alloy with CNC braking surface
350922 Spokes14G
350922 Tyres700x40C Kenda K-934
350922 SaddleClaud Butler Custom
350922 Seat Post27.2mm x 350mm
350922 Weight14.1kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

Paypal

Mastercard

Visa

Amazon Pay

Please refer to Helpdesk our for any questions you have about this product.
Top