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Dawes Discovery 201EQ Low Step

Code: 6306
  • £464.99
  • (Delivery from £10.00)
Got something to carry? In that case choose the Discovery 201EQ. "EQ" means equipped and as the name suggests this bike is fitted ready with a host of items to make your journey as pleasant as possible. The 201EQ has a rear carrier for your pannier bags, a quality kickstand, adjustable stem, comfort suspension seatpost and the full length mudguards, all of which means you can arrive at work without the wet stripe up your back, and with all your belongings nice and dry.
Item out of Stock | Usually dispatched within 24 hours
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Specification - want more info? Email support@tgc.bike
630618 FrameDawes 6061 Alloy Hybrid Frame
630618 ForkDawes Hi-Tensile Unicrown Steel Straight Blades
630618 Headset1.1/8" Threaded
630618 HandlebarDawes Riser Bar / 30mm Rise / 6 Degree Backsweep / 620mm Wide
630618 StemAlloy Adjustable Quill Stem / 90mm Extension
630618 GripsVelo Comfort Grips, Double Density
630618 Gear ShiftersShimano EZ-Fire ST-EF500 21spd
630618 Rear DerailleurShimano Tourney RD-TY300 7spd
630618 Front DerailleurShimano Tourney FD-TY510 3spd
630618 FreewheelShimano Cassette CS-HG20000 7spd 12-32T
630618 ChainwheelShimano 170mm Alloy Cranks / 48-38-28T Chainrings
630618 Bottom BracketCartridge BB 123mm axle
630618 BrakesV-brakes Linear Pull Alloy
630618 Brake LeversAlloy lever. Part of shifter
630618 Pedals9/16"
630618 Front Hub36H Quick Release Alloy
630618 Rear Hub36H Quick Release Alloy
630618 RimsDouble Wall Alloy with CNC braking surface
630618 Spokes14G
630618 Tyres700x35C Schwalbe Road Cruisers with Kevlar Guard
630618 SaddleDawes Custom
630618 Seat Post27.2mm x 350mm, Micro Adjust, Alloy
630618 KickstandAlloy Centre Mount
630618 MudguardsChromoplastic
630618 Weight14.4kg
630616 FrameDawes 6061 Alloy Hybrid Frame
630616 ForkDawes Hi-Tensile Unicrown Steel Straight Blades
630616 Headset1.1/8" Threaded
630616 HandlebarDawes Riser Bar / 30mm Rise / 6 Degree Backsweep / 620mm Wide
630616 StemAlloy Adjustable Quill Stem / 90mm Extension
630616 GripsVelo Comfort Grips, Double Density
630616 Gear ShiftersShimano EZ-Fire ST-EF500 21spd
630616 Rear DerailleurShimano Tourney RD-TY300 7spd
630616 Front DerailleurShimano Tourney FD-TY510 3spd
630616 FreewheelShimano Cassette CS-HG20000 7spd 12-32T
630616 ChainwheelShimano 165mm Alloy Cranks / 48-38-28T Chainrings
630616 Bottom BracketCartridge BB 123mm axle
630616 BrakesV-brakes Linear Pull Alloy
630616 Brake LeversAlloy lever. Part of shifter
630616 Pedals9/16"
630616 Front Hub36H Quick Release Alloy
630616 Rear Hub36H Quick Release Alloy
630616 RimsDouble Wall Alloy with CNC braking surface
630616 Spokes14G
630616 Tyres700x35C Schwalbe Road Cruisers with Kevlar Guard
630616 SaddleDawes Custom
630616 Seat Post27.2mm x 350mm, Micro Adjust, Alloy
630616 KickstandAlloy Centre Mount
630616 MudguardsChromoplastic
630616 Weight14.4kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

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Please refer to Helpdesk our for any questions you have about this product.
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