Need Help? Email us at

Quella Nero Gold

Code: B002
  • £429.00
  • (FREE UK Delivery)

The Quella Nero is a high quality, good-value and dependable commuter bicycle. Built on a highly durable diamond-form steel frame with our signature Deep-V wheelset, the Nero can absorb the bumps providing for a comfortable ride around town.

In addition, the flip-flop hub makes changing between fixed-gear and single-speed effortless whilst the 44/16 gear ratio provides balance between acceleration and top-speed. It comes fitted with rack, bottle and mudguard mounts, and is supplied with brakes and pedals.

Comfortable, reliable and robust, the Nero is the perfect city rider.

Item in Stock   |   Usually dispatched within 24 hours
Specification - want more info? Email
B00125 FrameHi-Ten Steel
B00125 ForkHi-Ten Steel
B00125 HeadsetNeco Threadless
B00125 HandlebarQuella Bullhorn
B00125 StemQuella 85mm 7 /-
B00125 GripsCork Bar Tape
B00125 FreewheelQuando 16t Flip/Flop - Freewheel and Fixed Gear Cog Fitted
B00125 ChainwheelQuella VC 44t chainring
B00125 Bottom BracketSealed
B00125 BrakesRadius Dual Pivot Caliper
B00125 Brake LeversTwo Finger Alloy Lever
B00125 PedalsQuella Platform
B00125 Rear HubFlip Flop Rear Hub
B00125 RimsQuella 40mm Deep-V Alloy
B00125 TyresKenda West, 700x25c
B00125 SaddleQuella VC Urban
B00125 Seat PostMicro Adjust
B00125 Weight11.3kg
B00225 FrameHi-Ten Steel
B00225 ForkHi-Ten Steel
B00225 HeadsetNeco Threadless
B00225 HandlebarQuella Bullhorn
B00225 StemQuella 85mm 7 /-
B00225 GripsCork Bar Tape
B00225 FreewheelQuando 16t Flip/Flop - Freewheel and Fixed Gear Cog Fitted
B00225 ChainwheelQuella VC 44t chainring
B00225 Bottom BracketSealed
B00225 BrakesRadius Dual Pivot Caliper
B00225 Brake LeversTwo Finger Alloy Lever
B00225 PedalsQuella Platform
B00225 Rear HubFlip Flop Rear Hub
B00225 RimsQuella 40mm Deep-V Alloy
B00225 TyresKenda West, 700x25c
B00225 SaddleQuella VC Urban
B00225 Seat PostMicro Adjust
B00225 Weight11.3kg
B00325 FrameHi-Ten Steel
B00325 ForkHi-Ten Steel
B00325 HeadsetNeco Threadless
B00325 HandlebarQuella Bullhorn
B00325 StemQuella 85mm 7 /-
B00325 GripsCork Bar Tape
B00325 FreewheelQuando 16t Flip/Flop - Freewheel and Fixed Gear Cog Fitted
B00325 ChainwheelQuella VC 44t chainring
B00325 Bottom BracketSealed
B00325 BrakesRadius Dual Pivot Caliper
B00325 Brake LeversTwo Finger Alloy Lever
B00325 PedalsQuella Platform
B00325 Rear HubFlip Flop Rear Hub
B00325 RimsQuella 40mm Deep-V Alloy
B00325 TyresKenda West, 700x25c
B00325 SaddleQuella VC Urban
B00325 Seat PostMicro Adjust
B00325 Weight11.8kg
B00425 FrameHi-Ten Steel
B00425 ForkHi-Ten Steel
B00425 HeadsetNeco Threadless
B00425 HandlebarQuella Bullhorn
B00425 StemQuella 85mm 7 /-
B00425 GripsCork Bar Tape
B00425 FreewheelQuando 16t Flip/Flop - Freewheel and Fixed Gear Cog Fitted
B00425 ChainwheelQuella VC 44t chainring
B00425 Bottom BracketSealed
B00425 BrakesRadius Dual Pivot Caliper
B00425 Brake LeversTwo Finger Alloy Lever
B00425 PedalsQuella Platform
B00425 Rear HubFlip Flop Rear Hub
B00425 RimsQuella 40mm Deep-V Alloy
B00425 TyresKenda West, 700x25c
B00425 SaddleQuella VC Urban
B00425 Seat PostMicro Adjust
B00425 Weight11.8kg


We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

3) Direct Delivery Electric Bikes; electric bikes are delivered 'built and ready to ride'. This means one of our trained, expert mechanics has fully assembled your bike in our workshop, applied protective packaging and re-boxed it for our courier to deliver it to you. After delivery you only need to make minor adjustments.

On arrival please complete the following:

  1. Remove the electric bike and any documentation/spare parts boxes from the outer carton and take off any protective packaging.
  2. With the bike on the ground or in a work stand, loosen the bolts on the handlebar stem where it meets the fork, line the handlebars up to the front wheel and re-tighten.
  3. In some cases you may also need to adjust the handlebar angle. To do this please loosen the bolts on the front of the handlebar stem where it meets the handlebars and rotate the bars until it is in a comfortable position, then re-tighten bolts.
  4. Your left pedal will already be fitted, so take the unfitted pedal and screw it clockwise into the threaded hole on your crank arm. We trial fit these prior to dispatch to ensure there is no cross-threading, so please take extra care when fitting.
  5. Adjust your saddle height if necessary by loosening the seat clamp and adjusting it to a suitable height. We recommend that your knee is slightly bent at the bottom of each pedal stroke whilst sat comfortably.
  6. Double check that every bolt you have adjusted is tight.
  7. We recommend charging your ebike to full capacity before you ride it to help the long-term health of your battery. To see if there is sufficient level of charge please check the handlebar display.

Please note - we complete the same pre-departure assembly on folding electric bikes, but dispatch them folded in their original box.

If you require the help of your local bike shop, please be aware that the service will be chargeable.

If you have any questions relating to above you can also email our support team



Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.


Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.


UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.


Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.


How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.


Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).


Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.

In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.


Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.


Contact telephone: 0121 748 8050

Contact email:

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:





Amazon Pay

Please refer to Helpdesk our for any questions you have about this product.