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BIKES FOR ALL OF THE FAMILY

Elswick Cherish 20"

Code: E2000111
  • £209.99
  • (Delivery from £10.00)
The gorgeous Cherish bike from Elswick sets the benchmark for style and design. Designed with a 12? step-through frame the riding position is leisurely yet responsive, whilst also aiding easy mounting and dis-mounting. The Cherish includes 6 easy to use gears powered through a Shimano rear derailleur to provide reliable gear changing to let you tackle the urban terrain with ease. The frame is finished in a beautiful Hawaiian blue colour with satin lacquer for a low-sheen to set the design apart from the crowd. Front and rear full-length metal mudguards protect you from dirt thrown up from the pavement, whilst the matching full length chainguard provides protection from the chain for your trendy clothes. The subtle design elements from the frame are enhanced by the chainguard design, which mirrors the prints seen on the high-street this season. The Cherish feels fresh and vibrant, with cream front and rear tyres complementing the chrome wheel rims, seat-post, brakes and handlebar. Reliable braking is provided courtesy of the front and rear V-brakes which supply controlled braking power through the reach-adjustable brake levers. As we know comfort is important to you, a wider Elswick leather effect comfort saddle is supplied as standard with complementing soft-touch grips. And for 2019 we've also added a front basket to add a practical feature whilst also enhancing the bikes heritage styling. The Elswick Cherish is a beautiful bike, with it’s own sense of personality and style. The timeless charm of Elswick shines through in the Cherish and is the bike that any young fashion conscious cyclist wants to be seen on. Suitable for children aged approx 7-10 years, inside leg measurement of 56-64cm /22-25?
Item out of Stock | Usually dispatched within 24 hours
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Specification - want more info? Email support@tgc.bike
FrameSteel Heritage Low Step frame
ForkSteel
Headset1"
HandlebarHi-Rise Handlebars, 530mm wide
StemQuill
GripsHeritage Style, brown
Gear ShiftersMicroshift Twist Grip, 6spd
Rear DerailleurShimano RD-TY21 6spd
Freewheel6spd Freewheel, 14-28T
Chainwheel1pc Crank, 36T chainring
Bottom BracketSteel Ball Bearing
BrakesV-Brakes
Brake LeversResin bracket with metal lever
Pedals1/2" axle
Front Hub36H Nutted
Rear Hub36H Nutted
Rims20" Alloy rims
Spokes14G
Tyres20" x 1.75" City Tyres
SaddlePadded Junior saddle with matching graphics
Seat Post25.4mm x 200mm
MudguardsFront & Rear Steel
Weight14kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

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Amazon Pay

Please refer to Helpdesk our for any questions you have about this product.
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