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BIKES FOR ALL OF THE FAMILY

Boss Vortex G18"

Code: B3275113
  • £259.99
  • (Delivery from £10.00)
The Boss Vortex 26 inch mountain bike is set to tackle the elements and stand out from the crowd. The Vortex has a strong hi-tensile steel frame and Zoom branded front suspension fork to provide a responsive ride and take the bumps out of the terrain. Control is further enhanced courtesy of the front and rear Zoom branded mechanical disc brakes.  The 3-finger alloy levers respond well to the touch for re-assuring feedback, whilst 160 mm wavy rotors disperse heat to extended the braking performance. 18 speed Shimano gearing is controlled by Shimano Revoshift shifters, for a natural and seamless gear change. 2.1? wide sure-grip knobbly mountain bike tyres keep you moving in the right direction and are supported by lightweight and robust, double wall rims to provide a strong base for your ride. Style is an abundance, thanks to the matt grey frame and oversized rim graphics, for a truly premium look. The MTB saddle is fitted with rail adjusters to allow front to back adjustment and a long 300 mm seat post with alloy clamp provides bags of height adjustment for the best possible fit. To complete the line-up, a sleek frame mounted front mud-guard catches the crud thrown up whilst out on your ride and adds a cool aggressive edge to the design. If you are looking for an eye-catching bike with the spec to impress, then the Boss Vortex is the bike for you. Suitable for inside leg measurement of 71cm – 87cm / 28-34?
Item out of Stock | Usually dispatched within 24 hours
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Specification - want more info? Email support@tgc.bike
FrameHi-tensile steel MTB Frame
ForkSuspension forks with Disc brake mounts
Headset1"
HandlebarLo-Rise MTB handlebars, 640mm wide
StemQuill
GripsBlack
Gear ShiftersShimano 6 x 3 spd SL-RS35 Revoshifter
Rear DerailleurShimano RD-TY21 6spd
Front Derailleur3spd
Freewheel6spd Freewheel, 14-28T
Chainwheel170mm Crank, 42x34x24T chainrings
Bottom BracketSteel Ball Bearing
BrakesMechanical Disc brakes
Brake LeversResin bracket with metal lever
Pedals9/16" axle
Front Hub36H Disc Hub, Nutted
Rear Hub36H Disc Hub, Nutted
Rims26" Double wall Alloy
Spokes14G
Tyres26 x 2." MTB Tyres
SaddlePadded MTB Saddle
Seat Post25.4mm x 300mm
MudguardsFront Downtube mudguard
Weight16.9kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

Paypal

Mastercard

Visa

Amazon Pay

Please refer to Helpdesk our for any questions you have about this product.
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