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BIKES FOR ALL OF THE FAMILY

Claud Butler Cape Wrath XC

Code: 3580
  • £699.99
  • (Delivery from £10.00)
The Cape Wrath name has been synonymous in the world of mountain biking for years. For 2020 we wanted to refresh this high performing mountain bike, ideal for UK trail centres, with our most competitive price yet. Using our hydro-formed alloy frame, SR Suntour XCM-HLO suspension fork with remote lock-out and 120mm travel, Shimano Alivio 27spd drivetrain, Shimano hydraulic disc brakes, robust double wall rims, Schwalbe Smart Sam tyres (with "K-Guard" puncture protection) and anodised finishing kit…you can be sure you get a lot of bike for your money!
Item out of Stock | Usually dispatched within 24 hours
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Specification - want more info? Email support@tgc.bike
358019 FrameClaud Butler 6061 Hydro-Formed T6 Alloy, Multi Butted, Interl Cable Routing
358019 ForkSR Suntour XCM-HLO, Alloy Crown, 120mm Travel, Remote Lockout, Post Mount
358019 Headset1.1/8” Cartridge A-headset, Semi-Integrated
358019 HandlebarClaud Butler 31.8 Alloy Riser Bar / 12mm Rise / 9 Degree Backsweep / 720 Wide
358019 StemAlloy A-head /31.8mm Clamp/ 70mm Extension / 10 Degree Rise
358019 GripsPropalm Lock-on Grip
358019 Gear ShiftersShimano Alivio Rapidfire Plus SL-M400, 27spd
358019 Rear DerailleurShimano Alivio RD-M4000 9spd
358019 Front DerailleurShimano Acera FD-M3000 3spd
358019 FreewheelShimano Cassette CS-HG200 9spd 11-34T
358019 ChainwheelShimano Acera FC-M3, 170mm / 22-3-4T Chainrings
358019 Bottom BracketCartridge BB 119mm axle
358019 BrakesShimano Hydraulic Disc Brakes BR-MT200 160mm Center Lock Rotors
358019 Brake LeversShimano Lever
358019 Pedals9/16"
358019 Front Hub36H Alloy Anodized Quick Release
358019 Rear Hub36H Alloy Anodized Quick Release
358019 RimsDouble Wall Alloy Disc only
358019 Spokes14G
358019 Tyres27.5 x 2.1" Schwalbe Smart Sam, K-Guard
358019 SaddleClaud Butler Custom MTB
358019 Seat Post30.9mm x 350mm, 15mm Offset, Micro Adjust, Alloy
358019 Weight14.5kg
358021 FrameClaud Butler 6061 Hydro-Formed T6 Alloy, Multi Butted, Interl Cable Routing
358021 ForkSR Suntour XCM-HLO, Alloy Crown, 120mm Travel, Remote Lockout, Post Mount
358021 Headset1.1/8” Cartridge A-headset, Semi-Integrated
358021 HandlebarClaud Butler 31.8 Alloy Riser Bar / 12mm Rise / 9 Degree Backsweep / 720 Wide
358021 StemAlloy A-head /31.8mm Clamp/ 70mm Extension / 10 Degree Rise
358021 GripsPropalm Lock-on Grip
358021 Gear ShiftersShimano Alivio Rapidfire Plus SL-M400, 27spd
358021 Rear DerailleurShimano Alivio RD-M4000 9spd
358021 Front DerailleurShimano Acera FD-M3000 3spd
358021 FreewheelShimano Cassette CS-HG200 9spd 11-34T
358021 ChainwheelShimano Acera FC-M3, 170mm / 22-3-4T Chainrings
358021 Bottom BracketCartridge BB 119mm axle
358021 BrakesShimano Hydraulic Disc Brakes BR-MT200 160mm Center Lock Rotors
358021 Brake LeversShimano Lever
358021 Pedals9/16"
358021 Front Hub36H Alloy Anodized Quick Release
358021 Rear Hub36H Alloy Anodized Quick Release
358021 RimsDouble Wall Alloy Disc only
358021 Spokes14G
358021 Tyres27.5 x 2.1" Schwalbe Smart Sam, K-Guard
358021 SaddleClaud Butler Custom MTB
358021 Seat Post30.9mm x 4mm, 15mm Offset, Micro Adjust, Alloy
358021 Weight14.5kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

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Please refer to Helpdesk our for any questions you have about this product.
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