Our all new range of Li-Fe electric scooters offer yet another choice in two-wheel transport, and they’re set to be the next big thing for commuters and leisure users alike, wanting to avoid public transport and get out in the fresh air! Simply push away, press the accelerator and smoothly be driven along up to 15mph (25kph). With 3 different speed settings and 8.5? pneumatic tyres we’ve developed the Li-Fe 250 Air Pro scooter to offer maximum comfort, performance and control no matter how you use it. When you’re done, simply fold it down and store away without taking up anywhere near as much space as a bike…or car! Each of our Li-Fe models fold, and when folded the handlebars clip securely to the rear mudguard making them simple to carry too! Utilising a slightly bigger battery than the standard 250 Air, this Pro model includes a quality 36V 7.5Ah model which helps boost range up to a total of approximately 28km! Not only that but the 250 Air Pro has an improved handlebar display including speedometer, a fully enclosed rear mudguard, upgraded handlebar stem assembly and folding mechanism, and a more integrated lighting set. As standard all our scooters come with front and rear lights (with rear brake light). For additional safety we also fit each model with a “push-start” throttle which only activates once the scooter is travelling at 3kph+, preventing any accidental acceleration. Scroll down the page for more specification details. UK Legislation: currently, it is illegal to use electric scooters on the public highway, including cycle paths and pavements. Legislation is currently under review following the Governments continued message of avoiding public transport as well as seeking “green” travel solutions. It is the complete responsibility of the customer to ensure that you operate your e-scooter within all local laws. The customer assumes all liability and risk associated with the use of electric scooter products.
|Kickstand||Micro Steel Kickstand|
|Brake Levers||Left Hand lever|
|Brakes||Rear Disc Brake & Electronic Motor Brake|
|Display||Handlebar Mounted LCD display, showing speed and battery level|
|Battery||36V 7.5Ah Lithium-Ion Battery|
|Motor||250W Front Wheel Motor|
We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.
Orders are dispatched on weekdays only.
Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter.
1) Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect. There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional. Any order placed before midday will be dispatched for delivery the following working day. Available through participating stores only.
2) Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details). Estimated delivery time 2-5 working days. We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door. You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled. Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable
Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.
Checking Your Order
At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing firstname.lastname@example.org. Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.
|Delivery Type||Delivery Charge||Delivery Time|
|Click & Collect||FREE||1-2 working days|
|Direct Delivery||£10.00||2-5 working days|
|Direct Delivery only||FREE||2-5 working days|
*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock. We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.
When to return (Direct Delivery)
How to return (Direct Delivery)
Getting a refund
Returning faulty products
All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.
In the event of receiving a faulty item, we please ask that you either:
Reject the item upon delivery
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to email@example.com
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.
If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.
Contact telephone: 0121 748 8050
Contact email: firstname.lastname@example.org
We are open from Monday to Thursday, 8.30am to 1.30pm. Friday 8.30am to 1.30pm
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