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What warranty does my new electric bike/scooter come with?

All of our electrical products come with 12 months warranty that covers all components of the bike/scooter against manufacturing defects, and 3 years cover against the frame.

The warranty covers the original owner only and does not cover;

  • Normal wear and tear items such as tyres, brake pads etc
  • Improper assembly (if delivered direct)
  • Installation of parts or accessories not originally intended for or compatible with our product
  • Damage or failure due to accident, impact, misuse, excessive load, abuse or neglect (including improper battery charging intervals)
  • Labour and transportation charges for parts replacement or change over

 

If you have any questions regarding our warranty policy please discuss with your retailer or email us at support@tgc.bike

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