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Claud Butler Primal

Code: 6271
  • £599.99
  • (Delivery from £10.00)
Following the success of our Claud Butler Radical we saw a huge influx of interest at this price point of adventure bike. So we hit the drawing board to come up with the new Primal model offering even better value for money. Built around the same chasis as the Radical, we've tweaked a few components to shave off cost wherever possible, without piling on loads of weight. The result is pretty impressive! The Primal model makes for a great commuter bike, weekend adventure bike, long distance tourer or just the occassional spin...it's so versatile that it'll cater for riders who would usually own 2 or 3 different bikes for different terrains; making it even better value for money!!
Item out of Stock | Usually dispatched within 24 hours
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Specification - want more info? Email support@tgc.bike
627150 FrameClaud Butler 6061 Hydro-Formed T6 Alloy, Multi Butted, Interl Cable Routing, Tapered Headtube
627150 ForkClaud Butler Alloy 6061, Post Mount
627150 Headset1.1/8" Aheadset
627150 HandlebarClaud Butler 31.8mm Alloy Butted Racing Bar / 720mm Reach / 120mm Drop / 400mm Wide
627150 StemAlloy A-head /31.8mm Clamp/ Rise +/- 7 Degree / 80mm Extension
627150 GripsVelo Cork Tape
627150 Gear ShiftersShimano ST-A070 STI Levers 14spd
627150 Rear DerailleurShimano Tourney RD-A070 7spd
627150 Front DerailleurShimano Tourney FD-A7 2spd
627150 FreewheelShimano Cassette CS-HG3 7spd 11-28T
627150 ChainwheelProwheel 170mm Alloy Cranks / 50-34T Chainring
627150 Bottom BracketCartridge BB 119mm axle
627150 BrakesTektro M280 Mechanical Disc Brakes, 160mm rotor
627150 Brake LeversShimano Lever
627150 Pedals9/16” Alloy Body with Toe Clip & Strap
627150 Front HubAlloy 28H Disc Hub
627150 Rear HubAlloy 28H Disc Hub
627150 RimsDouble Wall Alloy Deep Rim Profile
627150 Spokes14G
627150 Tyres700x40C Schwalbe CX Comp, K-Guard
627150 SaddleClaud Butler Custom
627150 Seat Post30.9mm x 300mm, Micro Adjust, Alloy
627150 Weight12.1kg
627154 FrameClaud Butler 6061 Hydro-Formed T6 Alloy, Multi Butted, Interl Cable Routing, Tapered Headtube
627154 ForkClaud Butler Alloy 6061, Post Mount
627154 Headset1.1/8" Aheadset
627154 HandlebarClaud Butler 31.8mm Alloy Butted Racing Bar / 720mm Reach / 120mm Drop / 420mm Wide
627154 StemAlloy A-head /31.8mm Clamp/ Rise +/- 7 Degree / 90mm Extension
627154 GripsVelo Cork Tape
627154 Gear ShiftersShimano ST-A070 STI Levers 14spd
627154 Rear DerailleurShimano Tourney RD-A070 7spd
627154 Front DerailleurShimano Tourney FD-A7 2spd
627154 FreewheelShimano Cassette CS-HG3 7spd 11-28T
627154 ChainwheelProwheel 170mm Alloy Cranks / 50-34T Chainring
627154 Bottom BracketCartridge BB 119mm axle
627154 BrakesTektro M280 Mechanical Disc Brakes, 160mm rotor
627154 Brake LeversShimano Lever
627154 Pedals9/16” Alloy Body with Toe Clip & Strap
627154 Front HubAlloy 28H Disc Hub
627154 Rear HubAlloy 28H Disc Hub
627154 RimsDouble Wall Alloy Deep Rim Profile
627154 Spokes14G
627154 Tyres700x40C Schwalbe CX Comp, K-Guard
627154 SaddleClaud Butler Custom
627154 Seat Post30.9mm x 300mm, Micro Adjust, Alloy
627154 Weight12.1kg
627158 FrameClaud Butler 6061 Hydro-Formed T6 Alloy, Multi Butted, Interl Cable Routing, Tapered Headtube
627158 ForkClaud Butler Alloy 6061, Post Mount
627158 Headset1.1/8" Aheadset
627158 HandlebarClaud Butler 31.8mm Alloy Butted Racing Bar / 720mm Reach / 120mm Drop / 44mm Wide
627158 StemAlloy A-head /31.8mm Clamp/ Rise +/- 7 Degree / 90mm Extension
627158 GripsVelo Cork Tape
627158 Gear ShiftersShimano ST-A070 STI Levers 14spd
627158 Rear DerailleurShimano Tourney RD-A070 7spd
627158 Front DerailleurShimano Tourney FD-A7 2spd
627158 FreewheelShimano Cassette CS-HG3 7spd 11-28T
627158 ChainwheelProwheel 170mm Alloy Cranks / 50-34T Chainring
627158 Bottom BracketCartridge BB 119mm axle
627158 BrakesTektro M280 Mechanical Disc Brakes, 160mm rotor
627158 Brake LeversShimano Lever
627158 Pedals9/16” Alloy Body with Toe Clip & Strap
627158 Front HubAlloy 28H Disc Hub
627158 Rear HubAlloy 28H Disc Hub
627158 RimsDouble Wall Alloy Deep Rim Profile
627158 Spokes14G
627158 Tyres700x40C Schwalbe CX Comp, K-Guard
627158 SaddleClaud Butler Custom
627158 Seat Post30.9mm x 300mm, Micro Adjust, Alloy
627158 Weight12.1kg

DELIVERY

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible.

Orders are dispatched on weekdays only.

Tandem Group Cycles is proud to offer you two options for taking delivery of your new bike/scooter. 

1)  Click & Collect (our recommended option); allows you to select the most suitable store in your area to have the bike delivered to, the store staff will assemble the bike for you and ensure it is in full working order ready for your to collect.  There is no additional charge for this service; it also saves you having to wait at home for a delivery, means you have no big box to dispose of and most importantly means your new bike is set-up correctly by a professional.  Any order placed before midday will be dispatched for delivery the following working day.  Available through participating stores only.

2)  Direct Delivery; available to Mainland UK addresses only, delivery charges apply (see below for further details).  Estimated delivery time 2-5 working days.  We will dispatch orders received by midday that same day and our chosen courier will deliver direct to your door.  You will need to be in to sign for the delivery and bikes will be delivered boxed, 85% assembled.  Final assembly should be conducted by someone competent with the basic mechanics of a bicycle, if you require the help of your local bike shop please be aware the service will be chargeable

 

Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.

 

Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team by calling on 0121 748 8050 or emailing sales@tgc.bike.  Any claims for damages or discrepancies must be submitted within 3 days of receipt of your goods and we request images of the damage for our records.

 

UK Mainland Delivery Rates

Delivery TypeDelivery ChargeDelivery Time
Bikes  
Click & CollectFREE1-2 working days
Direct Delivery£10.002-5 working days
Accessories  
Direct Delivery onlyFREE2-5 working days

*Please note that Click & Collect orders will not always be ready on the day your selected store receives stock.  We ask that you contact the store directly to discuss a suitable time for collection, allowing the store staff time to assemble and set-up your new bike.

 
 

Returns & Refunds

When to return (Direct Delivery)

  • Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
  • Information regarding the return of damaged goods can be found at the bottom of this returns policy.
  • Please be aware that we will need to inspect and approve a return before issuing any refunds.

 

How to return (Direct Delivery)

  • We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement.  Please inform us of your request via email at sales@tgc.bike and we will do our upmost to respond within 1-2 working days.
  • Please note that you are liable for any transportation costs incurred to return your item(s).
  • Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
  • If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
  • Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@tgc.bike.
  • All returns should be sent in original packaging.  If you are unable to repackage the item please note a £20 charge will apply for the cost of replacement packaging.

 

Getting a refund

  • The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g. your bank, Paypal, Amazon Pay, etc.
  • For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.
  • If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.
  • We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.
  • If you would like an update on the status of your refund, exchange or replacement please contact our team on 0121 748 8050 (Mon to Thurs, 8.30am-5pm, Fri 8.30am-1.30pm).

 

Returning faulty products

All items should be checked upon delivery, even if you are not planning on using your item straight away.
Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.


In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery
OR
Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@tgc.bike
Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.
Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

 

Contacting us

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

 

Contact telephone: 0121 748 8050

Contact email: sales@tgc.bike

We are open from Monday to Thursday, 8.30am to 1.30pm.  Friday 8.30am to 1.30pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

 

Paypal

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Please refer to Helpdesk our for any questions you have about this product.
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